Privacy notice
Last updated: 30 September 2026
This notice explains how Luminous Solutions ("we", "us") handles personal data collected through luminoussolutions.cloud. We are committed to protecting your privacy and to complying with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts 1988–2018.
Who we are
Luminous Solutions is the data controller for personal data collected through this website. You can contact us about anything in this notice at johnt@luminoussolutions.cloud or on +353 86 067 0676.
What we collect
- Enquiry and discovery call requests: your name, work email, organisation, phone number, preferred call times, the type of enquiry, your message and, if you choose to share it, the business value scenario you built in our calculator.
- Member area (paying customers only): your email address, account status and the recordings you access.
- Technical data: our hosting provider processes standard server logs (such as IP address and browser type) to deliver and secure the website.
Why we use it and our legal basis
- To reply to your enquiry, arrange a discovery call and prepare a proposal: taking steps at your request before entering into a contract, and our legitimate interest in responding to business enquiries.
- To provide the member area to customers: performance of our contract with you.
- To keep the website secure and filter spam: our legitimate interest in protecting our services.
We do not sell your data, use it for automated decision-making or add you to marketing lists without your permission.
Who we share it with
We use trusted service providers who process data on our behalf under data processing agreements:
- Netlify, Inc.: website hosting and form processing. Form submissions are stored by Netlify and emailed to us.
- Supabase, Inc.: member accounts and recording storage for the member area.
- Our business email provider: to receive and reply to your messages.
Some of these providers may process data outside the European Economic Area. Where this happens, transfers are protected by the EU–US Data Privacy Framework or the European Commission's Standard Contractual Clauses.
How long we keep it
We keep enquiry data for as long as needed to respond and follow up, and for no longer than 24 months after our last contact unless you become a client. Client and member data is kept for the duration of our relationship and as required by law (for example, accounting records).
Cookies
The public website does not use advertising or tracking cookies. The member area stores a login session in your browser so that you stay signed in; this is strictly necessary for the service you request.
Your rights
You have the right to access, correct or delete your personal data, to restrict or object to its processing and to data portability. To exercise any of these rights, email johnt@luminoussolutions.cloud. If you are unhappy with how we handle your data, you can complain to the Data Protection Commission in Ireland.
Changes to this notice
We may update this notice from time to time. The date at the top shows when it last changed.